MCC Network

These Professional Development tutorials cover ADA Compliance, Adobe Acrobat, Adobe Photoshop, ANGEL, Google, Media Center, Excel, Outlook, PowerPoint, and Word.

Remote Email Access

Off-campus access to Outlook. Also located under Quick Links on the InsideMCC main menu.

Responsible Use of Information Technology

Outline of Information Technology usage.

E-Ticket

Submit a Help Desk E-Ticket

Login to request an electronic HelpDesk E-Ticket

Phone

Telephone Features -Campus Wide

MCC System-Wide Telephone Features

Telephone Features - Mitel 4015 Phones

Operating Guide for Mitel 4015 Phones

Telephone Features - Mitel 4025 Phones

Operating Guide for Mitel 4025 Phones

Voice Mail

Directions for Voice Mail set up and operational guide.

Miscellaneous

Deep Freeze Info

Faronics DeepFreeze is a product that “freezes” the current state of a PC. Any changes made to the PC ‘s hard drive (C:) will be erased when the PC is logged out. Each time the PC is logged in, it reverts to its original, fresh and clean state.

Guidelines for Acceptable Use

The use of computers, related services and media at McHenry County College must at all times be consistent with the educational and other objectives of the College.

MCC Network Quick-Start Handbook

Online handbook to get started using MCC’s technological resources.

Microsoft Office 2003 to 2007 QuickStart

The MCC Network Quick-Start Handbook covers logins/passwords, email, ANGEL, IT forms, and IT contact phone numbers.

TechTalk

Library of all TechTalk publications.

TOPICS	EXPLANATION
Audio/Visual Equipment
Audio/Visual Equipment Requests	Detailed description for reserving equipment on campus.
Using AV Equipment in 3rd Floor Building A Smart Classrooms	Equipment Manual for the 3rd Floor Building A Smart Classrooms.
Computer Hardware/Software
Academic Computing Labs	Computer lab hours and guidelines.
Academic Software Requests	Requests for Academic Software.
How to Cleanup Your Outlook	Are you…an email hoarder? Here are some easy steps to help you delete your emails and open up space on the server.
How to log onto the Network	Easy step by step instruction on logging into the network.
Microsoft Home Use Program	This program is available to all employees. Microsoft products may be purchased for home usage. "Terms and Conditions" apply.
Network ID/E-mail Request	Network Request Form for new employees.
Network ID/Temporary/Contractual Email Request	Network Request Form for contractual employees.
Network Survival	Network Survival covers saving to your "H" drive, removable media, using InsideMCC, accessing email and creating CDs.
NXView Login Request	NXView Mainframe Login Request Form
Professional Development Tutorials	These Professional Development tutorials cover ADA Compliance, Adobe Acrobat, Adobe Photoshop, ANGEL, Google, Media Center, Excel, Outlook, PowerPoint, and Word.
Remote Email Access	Off-campus access to Outlook. Also located under Quick Links on the InsideMCC main menu.
Responsible Use of Information Technology	Outline of Information Technology usage.
E-Ticket
Submit a Help Desk E-Ticket	Login to request an electronic HelpDesk E-Ticket
Phone
Telephone Features -Campus Wide	MCC System-Wide Telephone Features
Telephone Features - Mitel 4015 Phones	Operating Guide for Mitel 4015 Phones
Telephone Features - Mitel 4025 Phones	Operating Guide for Mitel 4025 Phones
Voice Mail	Directions for Voice Mail set up and operational guide.
Miscellaneous
Deep Freeze Info	Faronics DeepFreeze is a product that “freezes” the current state of a PC. Any changes made to the PC ‘s hard drive (C:) will be erased when the PC is logged out. Each time the PC is logged in, it reverts to its original, fresh and clean state.
Guidelines for Acceptable Use	The use of computers, related services and media at McHenry County College must at all times be consistent with the educational and other objectives of the College.
MCC Network Quick-Start Handbook	Online handbook to get started using MCC’s technological resources.
Microsoft Office 2003 to 2007 QuickStart	The MCC Network Quick-Start Handbook covers logins/passwords, email, ANGEL, IT forms, and IT contact phone numbers.
TechTalk	Library of all TechTalk publications.